Inclusive workplace communication certificate program

gain the most sought after skills employers are looking for and advance your careeR

inclusive communication starts now

* Bridge the hard-to-talk-about divisions that fracture our teams—including gender, race, and age

* Define collaboration and what it means for the future of work

* Create behavior change among teams and individuals 

Why you and your organization should care about diversity and inclusion

Here are the stats:

  • Inclusive teams are 120% more likely to meet and/or exceed their financial goals (Source: Gartner)
  • Racial diverse teams outperform their counterparts by 35% (Source: McKinsey and Company)
  • Diverse teams make better decisions 80% of the time as compared to individual contributors (Source: People Management)
  • By 2065, the United States will not have any single ethnic or racial majorities (Source: Pew Research Center)
  • Executive teams that are highly gender-diverse are found to be 21% more likely to outperform on profitability (Source: McKinsey and Company)
  • 57% of employees want their organization to improve diversity amongst their workforce (Source: Glassdoor)

ONe comprehensive program

the workplace inclusion certificate program will help you:

  • advance your career
  • be a sought-after leader that embraces diversity and increases your organization’s bottom line
  • confidently communicate and respond to higher level leadership, colleagues, and direct reports
  • lead through change
  • identify, evaluate, and address your emotions and the emotions of others at work
  • effectively communicate ideas and influence key stakeholders


AND help you answer questions like:


  1. “How can I convince senior leadership that diversity and inclusion is important?”
  2. “What can I do right now to make a difference on my team and in the organization?”
  3. “What changes can my organization make that will have a big impact on diversity and inclusion?”
  4. “How can I get noticed and be taken seriously especially when my ideas go against the status quo?”
  5. “How can I get a more diverse pool of qualified candidates and provide ongoing resources to increase retention?”
  6. “How can I invite new ideas to the table without it seeming like I have a hidden agenda?”

program OVERVIEW

The Format

  • 6-week comprehensive course (Sept. 7- Oct. 12)
  • 90-minute weekly live classes on Mondays at 12pm-1:30pm EST (recorded for you to re-review or watch at a later time)

what you will get

  • 6-part virtual weekly series with comprehensive content based on the concepts and strategies found in How to Listen and How to Be Heard: Inclusive Conversations at Work
  • How to Listen and How to Be Heard: Inclusive Conversations at Work book
  • 35-page workbook
  • Weekly assignments to practice new skills
  • Additional resources inclusive of videos, articles, podcasts, and more curated specifically for this program
  • 9 PDCs for the SHRM-CP®or SHRM-SCP®
  • Inclusive Workplace Communication Certificate

This program is for employees of all levels who

  • Struggle to get their opinions heard and valued by key decision makers
  • Feel overwhelmed by the constant change in their diverse workforce
  • Tend to say “yes” because they’re afraid to say “no”
  • Don’t want to rock the boat by asking a question or making a comment that could offend someone
  • Are tired of not being taken seriously
  • Have previously offended a colleague or supervisor and didn’t know what to say or do as a result
  • Are frustrated by the lack of communication and follow through of their colleagues, supervisor and/or team
  • Struggle to connect with their remote colleagues
  • Are tired of reinventing the wheel or not knowing who to reach out to with questions
  • Want to identify their strengths and talents to find work that is not only meaningful but that they excel at
  • Are tired of working with colleagues or supervisors that bring them down
  • Want to better understand why certain people get work done while others seem to slack off and find ways to get them to follow through

The Weekly LAyout


we are so excited to bring you this program and have put together a list of questions we have received thus far.

I want to bring this to my organization, is it possible to have a private program?

Yes, please contact us to schedule a conversation so we can learn more about your interest and program objectives.

will the live classes be recorded?

Yes, the weekly 90-minute live courses will be recorded for all learners to either re-review the content or watch at their own convenience.  

can i take just one course or do i need to them all?

The Inclusive Workplace In Communication Program is designed for learners to take all 6 courses. If your organization is interested in 1 course for your team or organization as a whole, please contact us for our customized options.

what if i have more questions?

We have you covered. Here is the program overview in a printable format and here is a “Convince Your Boss” email template.

How can I convince my boss and/or organization to pay for this program?

We have you covered. Here is the program overview in a printable format and here is a “Convince Your Boss” email template.

how much time do i need to set aside for this certificate program?

There are 6, 90-minute courses. Each week you will have a workbook to guide you through additional activities to practice on your own. These activities can take anywhere from 5-60 minutes. The additional work is not required, but you will see better results if you practice and implement the strategies discussed during the courses.

how is the program formatted?

This is a 6 week program with live courses. Each week will feature a new topic. The calendar above shares the specific weekly content.

What are the dates of the course?

September 7- October 12, 2020

are participants required to do the weekly assignments?

The weekly assignments are in place to help learners practice what is discussed during the classes and Q&A.  Learners get out of the certificate program what they put into it and practicing these concepts will bring your inclusive workplace to life.

how many PDCs for the SHRM-CP® or SHRM-SCP® is the program valid for?

The program is valid for 9 PDCs for the SHRM-CP® or SHRM-SCP®

What is the cost of the program?

The current cost of the program is $697. This is the lowest price it will ever be offered!

What technology is required?

You will need a device with internet access to participate in the live courses and/or watch them taped. All participants will receive a link to watch the weekly courses and get the taped version when that weeks live course in complete. The workbooks are in .pdf format.

HOW DO I sign up?

Just head here to make a payment and you’ll be sent more information right away.

Alissa Carpenter

Alissa Carpenter


Alissa Carpenter is a multigenerational workplace expert, author of How to Listen and How to Be Heard: Inclusive Conversations at Work (Career Press), owner of Everything’s Not Ok and That’s OK, and host of Humanize Your Workplace podcast.

She provides training, consulting, and speaking services to organizations all over the world. She has an MEd in Social and Comparative Analysis in Education from the University of Pittsburgh and is a Gallup-Certified Strengths Coach. Her work helps to bridge communication gaps across generations, job functions, and geographies, and she has worked with organizations ranging from non-profits to multi-billion-dollar enterprises. She has delivered a TEDx talk on authentic workplace communication, and has been featured in media outlets including Forbes, NPR, ABC, FOX, and CBS.

Using Alissa’s techniques, your workplace will be more inclusive, creative, and productive.

Dorie Clark

Executive education professor at the Duke University Fuqua School of Business and author, Reinventing You and Stand Out

Alissa Carpenter provides a guide to successful communication in the workplace.

Dan Schawbel,

Author, Back to Human, Promote Yourself, and Me 2.0

Alissa teaches you an approach to handling difficult conversations and offers a road map to bring people together for more productive, human connections.

Deirdre Breakenridge

Author, Speaker & CEO at Pure Performance Communications

If you want to become a more effective communicator follow Alissa’s valuable advice.

Laura Vanderkam

Author, Off the Clock: Feel Less Busy While Getting More Done and Juliet’s School of Possibilities 

Inclusive Workplace Communication Certificate Program